Data Policy

Hotel Palm Suites Hotel (“We,” “Us,” “Our”) is committed to protecting your Personal Data. We shall ensure you that your Personal Data is handled in accordance with the Personal Data Protection in Balewadi High St, Laxman Nagar, Baner, Pune, Maharashtra 411045.

Definitions

Personal Data: Means as specified in clause 2 “Types of Personal Data Collected”.

Data Controller: Means a natural or legal person who has powers and duties to make decisions regarding the collection, storage, usage, and disclosure of Personal Data.

Data Processor: Means a natural or legal person who processes the collection, storage, usage, or disclosure of Personal Data according to the order or on behalf of Data Controller; however, such natural or legal person who proceeds such activities is not Data Controller.

Data Subject: Means any individual person who can be identified, directly or indirectly, via Personal Data.

Person: Means a natural person.

DPO: Data Protection Officer.

Types of Personal Data Collected

Personal data refers to information about an individual from which that person can be identified whether by direct or indirect means. However, Personal Data does not include information of deceased persons and anonymous data.

Personal Data Includes

Identity Data: Data about individuals that can identify a specific individual, whether directly or indirectly, such as name, surname, date/month/year of birth, gender, ID number, driving license number, passport number, and marital status.

Contact Data: Such as email address and phone number.

Sensitive Data: Such as ethnicity, beliefs, religion, health information (including food and general allergies), and biometric data, including criminal history data. If we unintentionally receive and do not intend to collect such data, and it is not used to facilitate your stays at our hotels, We will not process your sensitive data.

Financial and Transactional Data: Such as bank account number, credit card number, debit card number, monthly income, and payment information.

Guest Profile

Primary guest should be at least 18 years of age.

Unmarried couples are allowed.

ID Proof Related

Passport, Aadhar, Driving License, and Govt. ID are accepted as ID proof(s).

Local IDs are allowed.

Food Arrangement

Outside food is allowed.

Non-veg food is allowed.

Food delivery is available from Zomato and Swiggy.

Smoking/Alcohol Consumption Rules

There are no restrictions on alcohol consumption.

Smoking within the premises is allowed.

Pet(s) Related

Pets are not allowed.

There are no pets living on the property.

Property Accessibility

This property is accessible to guests who use a wheelchair. Guests are requested to carry their own wheelchair.

Other Rules

Private parties or events are not allowed.

Guests are requested not to invite outside visitors into the room during their stay.

Child & Extra Bed Policy

An extra bed will be provided to accommodate any child included in the booking for a charge of INR 500 per mattress (to be paid at the property).

An extra bed will be provided to accommodate any additional guest included in the booking for a charge of INR 600 per mattress (to be paid at the property).

Contact Information

If you wish to exercise data subject rights or have any questions or complaints, you can contact us via:

Hotel Palm Suites Hotel

Balewadi High St, Laxman Nagar, Baner, Pune, Maharashtra 411045

Email: hotelpalmsuites@gmail.com

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